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Office of Assessment of Teaching and Learning Course Evaluation Resources

Course Evaluations and Assessment

Student feedback can provide valuable insight about the student experience that contributes to effective teaching and learning. Course evaluation responses about learning outcomes, academic experiences, perceptions and motivation can also provide useful data about curricular effectiveness, as an indirect measure for program-level assessment. First introduced in 2014, WSU uses the online system eXplorance Blue to deliver course evaluations.

Blue Course Evaluation Help and Technical Support
Contact the Crimson Service Desk to get technical help or report a problem with a course evaluation in Blue.


ATL Course Evaluation Resources

The guides and tip sheets below have been created by ATL staff to assist WSU faculty with key issues related to course evaluations.

Additionally, ATL is available to provide consultation to colleges/programs on course evaluation questions, policies, and interpretation of results, including:

  • Designing or refining course evaluation question sets in your college
  • Developing college-level policies and protocols
  • Using some results as part of program-level assessment (of curricular effectiveness, student engagement, etc.)

Contact us for more information.

WSU Course Evaluation Support

Crimson Service Desk

Use the Crimson Service Desk to get technical help or report a problem with a course evaluation in Blue. This resource provides a self‑service portal complete with a library of topics to provide immediate answers both during and after business hours. If a needed solution can’t be found via the library, the Crimson Service Desk online portal provides the ability to submit a ticket for assistance and track all submitted requests.

College Course Evaluation Coordinators

At WSU, colleges determine the feedback form for the courses they offer, the dates it is available, and other logistics. Instructors should contact their department or their college coordinator with questions about how course feedback forms will be delivered in their classes.

Enterprise Systems Group (ESG)

Contact ESG for all technical planning, implementation, and training using Blue, including:

  • Setting up a course evaluation in your college
  • Generating reports from course evaluations in Blue
  • Training for your college’s course evaluation coordinator
  • Training on use of Blue or education about Blue features for faculty, students, staff
  • Rollout over time of new features

Other Good Practice Resources

Benton, S. & Cashin, W. (2012). Student Ratings of Teaching: A Summary of Research and Literature. IDEA Center.

Skowronek, J., Frieson, B. & Masonjones, H. (2011). Developing a Statistically Valid and Practically Useful Student Evaluation Instrument. International Journal for the Scholarship of Teaching and Learning.